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Community Leadership Team


Jeff Bardo

Executive Director

Jeff comes to Greenville from Charlotte, NC where he has resided for over 30 years by way of Pennsylvania. His over three-decade healthcare career includes managing skilled nursing facilities and owning and operating a medical equipment company. His focus on creating an excellent customer experience for his residents is what drives his passion. He understands that doing the same for his peers and teammates is what brings success to where he works.

Jeff has a wonderful wife of over 30 years and 2 grown children who live in the Greenville, SC and the Charlotte, NC area. Jeff enjoys spending time with his family and getting involved with his local church. He can sometimes be seen in downtown Greenville photographing street scenes and local dogs walking with their owners. He is looking forward to sharing his passion for seniors, developing long lasting relationships with residents, families and developing staff.


Rhonda Ratcliff

Business Office Manager

Rhonda joined the Waterstone team in March of 2017. As one of our first employees, she has seen Waterstone grow exponentially, beginning her tenure as our Memory Care Concierge & now serving as our Business Office Manager. With over 20 years of management, sales, and financial services experience Rhonda brings a wealth of knowledge to Waterstone.

In her spare time, she enjoys spending time with her two sons and is anxiously awaiting to be a grandparent. She also enjoys the local music scene, gardening, and reading. Rhonda is also an active member of the community volunteering for Meals on Wheels and Habitat for Humanity. Her true servant’s heart has led her to build lasting relationships with our residents and families.


Jane Freeman

Assisted Living Activities Director

Jane comes to Waterstone with 19+ years of experience as an Activity Director in Assisted Living facilities. Jane has a degree/certification in Activities/Communication from Missouri State University. Jane has an extensive background as well in Dementia and Alzheimer’s Training. Jane says that during her college years her professors said that her “laughter and joy makes her connection with others contagious.”

Jane is blessed with six daughters and eleven grandchildren. She was blessed to have a mother that lived to be 95 years old, who was very influential in her life. Jane thanks the Lord for giving her the strength and knowledge to be able to serve at Waterstone on Augusta.


Measha Holmes

Director of Clinical Services

Measha is originally from Illinois and has been enjoying southern living for the past 9 years. She has been in the healthcare field for more than 20 years, including more than a decade as a nurse. She revealed this path was ingrained in her very early on; she followed in her mother’s footsteps by becoming a nurse. Dedicating her career to the seniors is not only a passion, but a true honor to allow Measha to spend her days helping others and making a difference in their life.  When not at work she is with her husband and their kids spending time relaxing in the mountains of Travelers Rest.


Heather Finley

Memory Care Coordinator

Heather has been at Waterstone for 4 years! She started as a caregiver on the third shift and has been promoted several times to her most recent position as the Memory Care Coordinator.  Heather lives in Easley with her pre-teen boy and baby girl!

Katie Jennings

Katie Jennings

Resident Care Coordinator

Katie came to Waterstone on Augusta 4 years ago as a med tech but has been working in Assisted Living Facilities for 13 years. She has experience as a Memory care Director and Assisted living Coordinator. She quickly fell in love with healthcare and taking care of the elderly early on in life and it has been the most rewarding way to serve for the Lord.

She has three beautiful children and a sweet husband of 18 years. In her spare time, she enjoys reading and spending time with family and friends!


Veronica Payne

Lead Housekeeper

Veronica Payne is the Director of Environmental Services. She has over 20 years’ experience with Environmental Service, CNA, and as a mentor. She is heavily involved in her church and loves people of all ages, especially seniors. She is very dedicated to her residents and motivated to do anything to help make their lives easier. You will constantly find Veronica helping those in need and giving out positive energy to all around her. She is a delight to have on any team!

She is a mother of three beautiful children, and seven amazing grandchildren that keep her on her toes. She loves to travel, but most importantly loves on her grandbabies. She believes in living life to the fullest, love God and his people!

Creighton Boyd

Creighton Boyd

Recreation Therapy Intern

Creighton is born and raised in Greenville, SC. She is currently attending Clemson University to pursue a degree in Recreation Therapy and will graduate in December. Creighton enjoys going to football games, concerts, and going shopping. She is looking forward to working with the activities team throughout the summer!


Michelle Edwards

Executive Chef and Dining Services Director

Michelle is a Certified Dietary Manager (CDM), Certified Food Protection Professional (CFPP), and a SERV Safe Instructor. Michelle is excited to join Waterstone as the Executive chef and has over 20 years of experience. She took culinary arts in high school and grew her passion in the Army, where she has been serving for 15 years. Michelle is currently a Sergeant and is serving on the reserve side. She has numerous roles in food service, from a chef, deli bakery manager, food director for the South Carolina Department of Corrections, a CDM in a nursing home, and CEO of Love Serves LLC, where service begins with love.

She is looking forward to putting her best foot forward to honor the residents so they can have the best dining experience.



Facility Dog

Cooper is the Director of Recreation Therapy, Sam’s dog that will often come with her to work. He is a Red Merle Australian Shepherd and is 2 years old & full of energy! He loves to play and absolutely loves attention. He brings lots of joy to both the residents and staff at Waterstone!

Leadership team,

I just want to express my appreciation for all that you have done this holiday season to make your residents feel special and cherished. From the smallest details of gifts and dining to the the grand and beautiful Christmas decor, Waterstone on Augusta has made this season one my mother has thoroughly enjoyed. WOA provides a wonderful place for its residents to live and enjoy their last years. I cannot express adequately my appreciation for how patient, responsive, and gracious your team has been with both myself and my mom. We both feel that we made the right choice for her.

Thank you,
Laura Herd